Privacy Policy

1. Introduction

LeadOrbix ("LeadOrbix," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy describes the types of information we may collect, how we use that information, how we may share it, and the choices available to you.

2. Information We Collect

We may collect information that you voluntarily provide when interacting with LeadOrbix.

Information You Provide

• Name and contact information
• Email address
• Phone number
• Business name or business type
• Website address
• Information you provide when requesting a consultation
• Information you provide through conversations or communications with us

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages viewed, referring URLs, and general website usage information.

This information may be collected through cookies, analytics tools, pixels, or similar technologies where applicable.

3. How We Use Information

We may use information we collect for purposes including:

• Responding to inquiries and requests
• Providing information about our services
• Scheduling and managing appointments
• Communicating with leads and customers
• Following up on consultation or service requests
• Managing customer and lead records
• Improving our website, services, and customer experience
• Maintaining website and system security
• Complying with applicable legal obligations

4. Email and SMS Communications

If you provide your contact information and consent where required, LeadOrbix may communicate with you by email, SMS, telephone, or other communication methods regarding your inquiry, appointment, or services.

Where required by applicable law, marketing communications will only be sent after obtaining the appropriate consent.

You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in the email.

5. Appointment Scheduling

If you schedule an appointment through our website, information necessary to arrange and manage the appointment may be collected, including your name, contact information, appointment details, and related scheduling information.

Appointment information may be processed through third-party scheduling or CRM services used by LeadOrbix.

6. How We Share Information

We do not sell personal information simply because you submit a contact form.

We may share information with service providers and technology partners that help us operate our business, website, CRM, communications, scheduling, analytics, and other services.

These providers may process information on our behalf and are expected to handle information in accordance with applicable contractual and legal requirements.

We may also disclose information when reasonably necessary to comply with applicable law, legal processes, protect our rights, prevent fraud or abuse, or protect the safety of our users or others.

7. Cookies and Tracking Technologies

LeadOrbix may use cookies and similar technologies to operate the website, understand website usage, improve performance, and, where applicable, support advertising or marketing activities.

The types of cookies and tracking technologies used may depend on the services and third-party tools implemented on the website.

You may be able to control cookies through your browser settings. Where applicable law requires consent for certain tracking technologies, appropriate consent mechanisms may be provided.

8. Third-Party Services

LeadOrbix may use third-party platforms and service providers for functions such as CRM management, appointment scheduling, email communications, SMS communications, analytics, hosting, payment processing, or other business operations.

These third parties may process information according to their own privacy policies and applicable terms.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

10. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with applicable legal obligations.

11. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to request access to, correction of, deletion of, or information about the processing of your personal information.

You may also opt out of certain marketing communications by following the unsubscribe instructions provided in those communications.

12. California Privacy Rights

If you are a California resident, additional privacy rights may apply to you under applicable California privacy laws.

Depending on the circumstances and applicable law, these rights may include rights relating to access, correction, deletion, and information about the categories of personal information collected or disclosed.

To make a privacy-related request, please contact us using the information provided below.

13. Children's Privacy

Our services are intended for businesses and general audiences and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable legal requirements.

When changes are made, the updated policy will be posted on this page with a revised "Last Updated" date.

15. Contact Us